Mission Statement
Our mission is to enable our customers to be successful by
providing them with a comprehensive suite of products and services to meet all
of their marketing and business communication needs.
Guarantee
Customer satisfaction is our Number One Goal.
We want you to be pleased with your finished product and become one of our many
satisfied customers. You can be assured of a top quality and professional
product. Your job will be printed to "pleasing color" standards. Due to printer
and monitor variations, we cannot guarantee the printed piece will exactly match
the colors on your screen or your personal printer. If your job has defects in
workmanship or materials within our control or if we have failed to follow your
written instructions, we will reproduce at our expense, from your original file
upon receipt of returned merchandise.
This guarantee does not apply to errors in customer supplied digital files
including, but not limited to, poor or low resolution photos, improper color
model, missing fonts, defective file format, incorrect copy or corrections that
were not noted on your proof approval. Please check your proof thoroughly.
However, if we have to reprint due to an error on your part we will discount the
price.